Systems Consulting & Implementation

Information Technology (IT) is more than a buzzword for businesses; IT solutions and systems are now an integral part of corporate life. MATADOR’s Consultants and Engineers can assist by providing a full range of IT solutions, from initial procurement of equipment and system set-up through to preventive maintenance and troubleshooting.

An important part of our work for foreign firms is in implementing IT strategy as their trusted technology partner. This might mean creating an entirely new local site with MATADOR's IT Solutions acting as the local IT department; it could also mean working in partnership with the head office or local IT team to create an extension of their worldwide IT policy.

Applying years of experience, our certified engineers visit corporations, large, medium and small, conducting regular structured preventive maintenance, completing project work and troubleshooting hardware, software and peripheral problems.

Services from MATADOR's IT Solutions are not only technically proficient, they are provided by Engineers who really care about pleasing clients and who have good communication skills. Our clients therefore benefit from talking to engineers who they like and can understand.

MATADOR Engineers work as per Global Standard Practices and previously set Service Level Agreements (SLA’s), Problem Escalation Strategies and Redundancy Procedures, which guarantee superior levels of client service and support.

MATADOR's IT Solutions provides expertise in the areas of:

• Systems Migration / Integration
  • Maintenance & Upgrading
  • Hardware & Software Procurement
  • IT Infrastructure & Equipment Re-location
  • IT Asset Management
• Infrastructure Architecture Assessment & Design
  • Data, Network, & Telecommunication Structured Cabling
  • Wireless Solution
• Network Security Consulting
  • Risk Analysis
  • Security Assessment & Solutions
• Business Continuity & Disaster Recovery Facilities
  • Disaster Recovery Procedures (BRP)
  • Off-Site Data Tape Storage
• Contact Centre Infrastructure Design & Architecture
  • IP-Based Contact Centre Solutions
• Voice-Over IP (VOIP) Infrastructure Design & Architecture
• Managed Server Hosting, Maintenance & Reporting
  • Web & Email Hosting
  • Application Server
• Server / Comms Room Construction, & Mechanical & Engineering (M & E)
  • Air-Conditioning & Power Management
  • Rack Cabling & Console Management
  • Fire Protection
• PABX System Appliances Maintenance & Administration (Avaya, Nortel, Mitel)
• Hardware & Software Trouble-Shooting & Resolution